Reference

Terms That Govern Your mostpaly Account

These terms set out what you agree to when you open and use a mostpaly account — covering deposits via bKash, Nagad, and Rocket, game access, withdrawals, and account conduct.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredWallet verification requiredSubject to eligible regions
mostpaly Terms That Govern Your mostpaly Account
HOW WE HANDLE ACCOUNTS

Account Security and Data Under These Terms

We take account security seriously. Your registered wallet — whether bKash, Nagad, or Rocket — is tied to your account identity, and we use that link to verify withdrawal requests and flag unusual activity. Here is how we manage the key areas these terms touch.

Data Retention

We keep account records for as long as your account is active and for a period after closure, in line with standard operator practice and applicable regional requirements.

Account Security

Your account is protected by login credentials and, where enabled, OTP verification sent to your registered mobile number. Do not share your PIN or OTP with anyone.

Wallet Verification

Withdrawals are released only to the wallet registered on your account. If you need to change your bKash, Nagad, or Rocket number, contact support before requesting a withdrawal.

Requesting Changes

To update account details, close your account, or ask what data we hold, contact support directly. We process these requests in line with our standard account policy.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles queries about policy, wallet verification, and account status. Responses cover account-specific questions tied to your registered bKash, Nagad, or Rocket number.

Team online

Live Chat

Open the chat window from your account dashboard for real-time help on terms queries, wallet verification holds, or account access questions.

Email Support

Send detailed terms or account questions to our support address. Include your registered wallet number so we can locate your account quickly.

Help Centre

Our help section covers common terms questions — account closure, wallet change requests, and what happens when access is restricted in your region.

Common Questions About These Terms

Real questions from account holders about how these terms work in practice.

These terms apply to anyone who opens a mostpaly account. Access depends on your local law and eligible region — if access is not permitted where you are, these terms do not authorise it.

We can update these terms at any time. We aim to post changes clearly, but continued use of your account after an update means you accept the new version.

If we cannot verify wallet ownership during a withdrawal, the request is held until verification is complete. Contact support with your registered number to resolve it quickly.

Contact our support team directly to request account closure. We will confirm the request, process any eligible balance to your registered wallet, and close the account.

No — the same account terms apply regardless of which local payment method you use. Rocket, bKash, and Nagad deposits are all covered under the same conditions.

Reach out to support with your account details and request a data summary. We handle these requests in line with our account policy and applicable regional requirements.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.